EEcactivoReal Estate

Last updated: January 3rd, 2026

Privacy Policy

This Privacy Policy describes how Ecactivo Financiera S.A.S., with Tax ID 1793284591001 and registered address at Av. República del Salvador N35-146 and Suecia, Quito, Ecuador (hereinafter "Ecactivo", "we"), collects, uses and protects the personal data of the users of the ecactivo.com website, in compliance with the Ecuadorian Organic Law on the Protection of Personal Data (LOPDP) and its regulations.

1. Data controller

The controller responsible for the processing of your personal data is Ecactivo Financiera S.A.S. You can contact our Data Protection Officer at privacidad@ecactivo.com or by postal mail addressed to the address stated at the beginning of this document.

2. Data we collect

We collect the data you voluntarily provide when subscribing to the newsletter (full name and email address), data generated by your navigation (IP address, device type, pages visited, time on site) and data derived from the use of cookies and similar technologies, as detailed in our Cookie Policy.

3. Purposes of processing

We use your data to: (i) send you commercial information about Ecactivo and its upcoming launches; (ii) analyze aggregate visitor behaviour in order to improve the platform; (iii) respond to queries and requests; and (iv) comply with applicable legal obligations, including anti-money laundering obligations before UAFE when applicable.

4. Legal basis

We process your data on the basis of your free, specific and informed consent (art. 7 LOPDP), the execution of a pre-contractual relationship and the compliance with legal obligations applicable to the financial sector and to anti-money laundering.

5. Retention

We keep your data as long as your subscription remains active and, after unsubscribing, for an additional period of 5 years in order to address any claims and comply with the legal obligations imposed by tax and anti-money laundering regulations.

6. Recipients

We share your data only with technology providers acting as processors (transactional email, web analytics, hosting), all of them bound by contract with the clauses required by the LOPDP. We do not sell or transfer your data to third parties for their own commercial purposes.

7. International transfers

Some providers are located outside Ecuador, in countries with an adequate level of protection or with sufficient contractual safeguards (standard contractual clauses). You can request a copy of these safeguards at privacidad@ecactivo.com.

8. Your rights

You may exercise your rights of access, rectification, update, erasure, objection, portability, restriction of processing and not to be subject to automated decisions at any time, by writing to privacidad@ecactivo.com with a copy of your ID document. You may also file a complaint with the Ecuadorian Superintendency for the Protection of Personal Data.

9. Security

We apply technical and organizational measures appropriate to the risk, including encryption in transit (TLS 1.3), access control, pseudonymization, encrypted backups and periodic security audits performed by independent third parties.

10. Changes to this policy

We may update this Privacy Policy to reflect legal or operational changes. We will publish the current version on this page along with the date of the last update. If the changes materially affect the processing, we will notify you by email.

EEcactivo

Ecactivo is the first Ecuadorian platform for mortgage-backed real estate crowdlending. We democratize access to real estate from just USD 100.

Contact

  • Av. República del Salvador N35-146 and Suecia, Twin Towers Building, floor 7, Quito · Ecuador
  • +593 2 500 4128
  • hola@ecactivo.com
  • Monday to Friday · 09:00 – 18:00 (GMT-5)

Legal information

Company name: Ecactivo Financiera S.A.S.

Tax ID (RUC): 1793284591001

Superintendency of Companies, Securities and Insurance · File 719284

Incorporated in Quito, Ecuador on February 14th, 2024

UAFE reporting entity · report code 5142

Jurisdiction: Republic of Ecuador. Any dispute is subject to the competent judges of the city of Quito.

Notice: investing in real estate loans involves risk, including borrower default and partial or total loss of capital. Historical returns do not guarantee future results. Ecactivo does not provide any state guarantee on the returns offered.

© 2026 Ecactivo Financiera S.A.S. All rights reserved.

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